Robix Get a quote
Work order

Get a quote

Four short screens. Only six fields are required — fill in what you know and leave the rest. Contact details come last.

Work order · intakeWO-—
RobotFaultBudgetContact
Current state *
Symptoms — tick all that apply
Paste error codes and log lines raw — they're the most useful thing you can give us.
Running again inside a week — what could you approve without a long process?
Anything else
Nothing is charged until you approve a written quote.

Work order received

We'll reply within one business day to book the on-site diagnosis. If it's urgent, reply to the confirmation email and say so.

Back to home
Factory routeFreight, customs, blind diagnosis 8 wks
Our routeOn site, diagnosed, repaired locally 5 days
$450 on-site diagnosis, credited in full against the repair. Free if we can't fix it.

What happens after you submit

Within 1 business day — we reply and book a slot.
Within 48 hours — an engineer diagnoses on site, pulls logs and error codes.
Same day as diagnosis — you get one fixed number and one date.
Only then — parts get ordered and panels get opened.

Fleet of three or more?

Say so in the last screen. A site audit usually costs less than three separate call-outs and finds the faults you haven't noticed yet.